FAQ

FAQ

1   What is drop shipping?

A drop shipper is a manufacturer or authorized wholesale distributor who will ship your single item orders directly to your customers. You will put the product pictures on your site at retail and wait for an order. Once you receive an order you will email or call the drop ship supplier with the customer’s order information and they will in turn ship the product directly to your customer.

2   Why do I need drop shipping?

If you do not plan on carrying inventory or setting up warehouses for your retail business, then drop shipping can be a key part of your business.

3   How does dropshipping work?

Dropshipping is the easiest and fastest way to start selling products online. In a nutshell, you basically look for a product you want to sell and create an ad to sell that product. You can sell it on eBay, on Amazon, Google and even from your very own website. When you make a sale, you send the order on to your drop shipper, who in turn sends the product to your customer. The profit that you make is the difference in the price that you charge.

4   How do I benefit from drop shipping?

There are many ways to benefit from drop shipping. Some of the benefits are as follows:1. You don’t carry any inventory2. You get to set the retail price at whatever you want for huge profits3. There are no minimum order requirements4. You pay the wholesaler only after you receive an order

5   How the dropshipping will help in real time environment?

Dropshipper will act as an intermediate between vendor and wholesaler/manufacturer to transfer the order. Whenever the order comes in the Dropshipper will transfer the order to the concern wholesaler/manufacturer and based on customer details the order will be dispatched to the customer.

6   Let me know the version which the Dropshipper module can support?

Dropshipper module can support Prestashop 1.4.X and 1.5.X

7   Can I able to create my own shipping carrier?

Yes, you can create your own

8   What are the shipping methods can Dropshipper will support?

Dropshipper will support the below shipping methods, Flat rate USPS FedEx AU Post Canada post

9   Do you have email notification on order creation and product dispatch?

Yes, Email notification will be sent to the customers when the item has been created and dispatched.

10   Is it possible to split the order?

Dropshipper splits down your customer order into items based on the respective vendors. It also segregates the ordered items based on the suppliers and their shipping carriers. It will split the products in shopping cart according to the vendor.

11   Is it possible for the vendor to update shipping status?

Yes, Vendor can update the shipping status of each order.

12   Is it possible for the Custom invoice generation?

Send Invoice to your customer immediately once the order is completed. Provide them detailed information about the order and shipping process which makes them impressed by your on-line storefront.

13   Is it possible for multiple shipping addresses for a single order?

Multiple shipping addresses can be selected for a particular order. Dropshipper will meet the supplier with map having products with respective shipping addresses for one particular order. Make your customers feel pleasant by allowing different shipping addresses for a particular order.

14    Do I have login for vendor/supplier separately?

Yes, this module will support vendor for login separately.

15   As a vendor, can I able to update the shipping status?

Vendor can update the shipping status of each order that has been received.

16   How do you calculate shipping cost?

Derive advanced methodologies in shipping cost calculation. Assign shipping cost based on the weight, cost and quantity. Let Drop Shipper Module automatically calculate additional shipping rates based on your selection. Make smarter shipping cost calculation to boost your ecommerce marketplace operations.

17   I need to fix the shipping cost based location/zip code.

Drop Shipper Module calculates shipping cost based on zip code or location given by customer on delivery address and returns the best options that make the most sense to the customer. Save time and money!

18   Is it possible to take reports?

The module facilitates reports for both the retailer and the vendor. Admin can retrieve the reports that are categorized based on the suppliers he has. Suppliers can login with their credentials and import reports based on time duration or customers.

19   Is it possible for my vendors/supplier to create and update their inventory details?

Drop Shipper Module lets your vendor/supplier to update his product inventory, order and shipping status of any customer order through his own login. It lets the retailer to add new vendors and assign products to them based on its quality and demand.

20   As a merchant can I able to add handling fee?

Yes, merchant can able to add handling fee for the orders.